Returns & Warranty

We proudly stand behind the quality of Smart Eats and place our customer’s satisfaction and happiness at the center of our business. Feel free to contact us if you have further questions!

Smart Eats Refund and Return Policy

1. Unopened products can be returned for a refund no later than 90 days after purchase.
2. Customers must bear the cost of shipping returned products. 
3. Discount codes cannot be added to an order after a purchase has been made.
4. 30-day Guarantee: If new customers (i.e., those who made their first purchase within the past 30 days) are not satisfied with the quality of our products, they may receive a full, one-time refund within 30 days of their purchase. To access this refund, customers must directly request it via the “Contact Us” form. The request must include order details and a qualifying reason. Qualifying reasons do not include cost or quantity of the product. 

Smart Eats Warranty

1. Products that are delivered damaged will be covered by company free of charge. Photo evidence may be required.
2. Smart Eats is not moisture resistant. Moisture-related damages are not covered from our warranty. 

Cancellation

1. Orders can not be cancelled due to a customer missing a sale or promotion and will not be deemed refundable.