We proudly stand behind the quality of Smart Eats and want our customers to be happy. We place customer satisfaction at the center of our business. Please refer to our policy guidelines below and feel free to contact us if you have further questions!

Domestic – USA

1. Orders take an estimated 2-4 business days to be delivered after departure from our warehouse. Departure from warehouse may take up to 5 business days.
2. The cutoff shipping time is 5PM CST.
3. Tracking is provided on all orders. Smart Eats is not liable for lost orders if the tracking number shows that the order was delivered.
4. Customers must enter a complete address at checkout. Smart Eats is not liable for inaccurate or incomplete shipping addresses entered by customers.
5. Smart Eats is not liable for shipping delays made by the shipping carrier.
6. Holidays, sales campaigns and inclement weather can impact shipping and delivery times.
7. Issues with orders must be reported within 48 hours of delivery.
8. We reserve the right to cancel any order.

International

1. We regret that we cannot offer international shipping at this time. We hope to resolve this in the near future.